FAQ's

Got a question? Use the LIVE Chat below, message an agent via text on our mobile app!

  1. Online ordering only
  2. We provide contactless pick up
  3. Curbside Pick
  4. Same Day Delivery
  5. Afterhours Pick Up
  6. Protective Packaging
  7. All products are sanitized after production with UV light.
  8. We maintain proper hygiene and where masks as well offer hand sanitizer and extra masks if needed.
  9. Payments can be made online via credit card or etransfer. 

We are located in Burnaby minutes away from Gilmore Skytrain, close to BCIT and off Highway 1 Boundary or Willingdon Exit. Cross street of Canada Way 🙂

We do not provide walk-in service, but offer same day printing and afterhours pick up, making it convenient for you. 

Exact pick up details are given when order is processed. Call us 7 days till late at 604-375-3220 

Unfortunately we are not located in the airport, we provide delivery service and rush printing on jobs 7 days till late night. 

Otherwise, we recommend visiting the lounge or help desk to see if they are able to help you further. 

We are sorry if you have landed here in hopes we were. Safe journey!

We are a custom printing house and there are so many variables in each print order. To offer the most affordable price we would package a deal based on these factors; quantity, size, paper stock, single or double sided print, finishing, turn over time,  graphic design and other services we offer such as installations and delivery.

Unfortunately, we are not a copy store and do not offer self serve. We are a full-service printing house and have a minimum charge on orders of $35. If you are in a bind and are in desperate need of a printer to print a simple document, call us and we will see what we can do for you. 

We can provide same day delivery based on availability, please call or text 604-375-3220 from 10 am to 2 am 7 days for immediate service. You can email all files to [email protected]

Since we are a full-service printing house and not a copy store we have a minimum charge of $35

Cash is king, though we appreciated email money transfers or a business check when you open an account. We also accept Debit, Visa, and Mastercard but we do charge a 3% service fee on all credit cards. All orders are subject to GST and PST along with delivery charges and or other shipping cost.

Complete this form and upload file 

Send Files

Its probably the printers fault, let us make it right! Please identify the problem and supply any images. Make sure before sending files you have checked for any errors on your end.

We accept nearly all files including Adobe files, Word Files and any image files. We do not accepts Corel Draw or any other program files. Please convert all files to pdf and embed any fonts and images, min resolution is 300 dpi. 

Sure, send us the working file and we will set up the crop marks and bleed and make sure the typeset is correct. Graphic design fees may apply.

Yes we do! From banding and design to typesetting and photo manipulation, we can professionally create any graphic for any print job. Contact us today to discuss your project. We offer live edits over the phone, via facetime and screenshare! Leave it to us or work with us, we will get the job done. 

Have sensitive information you need to print? Book a private session with our manager and we will make sure your files are deleted from our system and all traces removed. We also provide shredding services. 

For all our clients we can save your workable files and hold on to a sample prints for future orders. We keep safe of your files and emails communications so we can provide consistent service to you!