FAQ's

Got a question? Use the LIVE Chat below, message an agent via text on our mobile app!

  1. Online ordering only
  2. We provide contactless pick up
  3. Curbside Pick
  4. Same Day Delivery
  5. Afterhours Pick Up
  6. Protective Packaging
  7. All products are sanitized after production with UV light.
  8. We maintain proper hygiene and where masks as well offer hand sanitizer and extra masks if needed.
  9. Payments can be made online via credit card or etransfer. 

We are located in Vancouver, British Columbia, please note that we are not located inside or at the airport.

We do not provide walk-in service, but offer same day printing, delivery and afterhours pick up, making it convenient for you. 

Exact pick-up details are given when your order is processed. Call us 7 days till late at 604-375-3220 

Unfortunately we are not located in the airport, we provide delivery service and rush printing on jobs 7 days till late night. 

Otherwise, we recommend visiting the lounge or help desk to see if they are able to help you further. 

We are sorry if you have landed here in hopes we were. Safe journey!

We are a custom printing house and there are many variables to each print order. To offer the most affordable pricing we package a deal based on the following; quantity, size, paper stock, single or double sided print, finishing, turn over time, graphic design as well as other services we offer such as installation and delivery.

Unfortunately, we are not a copy store and do not offer self serve. We are a full-service printing house and have a minimum charge on orders of $35. If you are in a bind and are in desperate need of a printer to print a simple document, call us and we will see what we can do for you. 

We can provide same day delivery based on availability, please call or text 604-375-3220 from 10 am to 2 am 7 days for immediate service. You can email all files to [email protected]

Since we are a full-service printing house and not a copy store we have a minimum charge of $35

Cash is preferred, though we appreciate email money transfers or a business check when you open an account. We also accept Debit, Visa, and Mastercard however a service fee charge of 3.5% will be applied to all credit cards. All orders are subject to GST and PST. Delivery charges and or other shipping costs may also be applicable.

Complete this form and upload file 

Send Files

Customer service is our priority, let us make it right! Please identify the problem and supply images. Before sending files, please check your luggage to make sure you didn’t pack any liquids by accident!

We accept nearly all files including Adobe files, Word Files and any image files. We do not accepts Corel Draw or any other program files. Please convert all files to pdf and embed any fonts and images, min resolution is 300 dpi. 

Roger that! Send us the working file and we will set up the crop marks and bleed and make sure the typeset is correct. Graphic design fees may apply.

Yes we do! From banding and design to typesetting and photo manipulation, we can professionally create any graphic for any print job. Contact us today to discuss your project. We offer live edits over the phone, via facetime and screenshare! Leave it to us or work with us, we will get the job done. 

Have sensitive information you need to print? Book a private session with our manager and we will make sure your files are deleted from our system and all traces removed. We also provide shredding services. 

For all our clients we can save your workable files and hold on to sample prints for future orders. We keep secure your files and email communications so we can provide consistent service to you!